The earlier you can make your reservation the better your chance of
getting the date you want. We appreciate as much advance notice as
possible, but we will always work with you even if it’s a last-minute
request. Should you be throwing a last-minute party, or decide at the
last minute, please still give us a call. We may have a bounce available
to rent - even if it is the MORNING of the party!
We will deliver and set-up the unit at a prearranged time. Before
and during set-up we will discuss placement options for the unit,
review the rental agreement, and go over any questions regarding
safety, proper use, and any other topic you wish to discuss. If
payment has not already been made, it will be due upon set-up of the
unit.
All of our moonwalks are new, clean, and well-maintained. It will be
necessary for an adult to be in direct supervision of the jumpers at
all times. You will receive a "safety procedures" sheet with your
rental agreement when you book your party, which must be signed and
sent back. By following basic rules all children will be safe and
have a great time. If you need someone to stay with the unit to
supervise the jumpers, Funtastic Bounce can provide an attendant for
a minimal cost.
Yes, Funtastic Bounce is fully insured for general liability coverage.
We are only responsible for our own negligence, not yours. This
statement in no way implies legal responsibility. In reserving your
moonwalk you will be required to sign a rental agreement and "HOLD
HARMLESS PROVISION" form that lists specific terms and conditions of the
rental.
We understand that it is difficult to plan an outdoor event around the
weather. If you book with us, and it looks like it will rain the day of
your event, you can cancel a minimum of 2 hours in advance on the day of
your party with no penalty. We can then send you your deposit back, or
apply it to another rental, your choice! We want your decision to book
with us to be as easy as possible. However, once the bounce has been
set-up, we can't offer refunds.
Yes, all of our units are in excellent condition. We inspect, clean, and
sanitize each unit after every use. All we ask is that you make sure no
one eats on the inflatable and if you do make a mess on the castles,
please wipe it up.
It depends on the size of the unit you have rented. As a rough average,
there can be six to seven jumpers jumping together but it really depends
on the size of the children. What keeps the moonwalk safe is to separate
the smaller kids from the bigger kids.
No, our insurance company requires that we set-up the bounces.
Additionally, the bounces average 250-400 pounds each and can be quite
difficult to maneuver.
Absolutely! If there is an 18-foot ceiling, as in a school gym or church
meeting room, it is a great alternative for winter parties! We also have
the "Toddler Combo" that can be set up in a garage as it is only eight
feet high.
